ARBOR is used for:

  • Parent Communications
  • Consents
  • Data collection and data quality checking
  • Parents evening
  • Club booking
  • Arbor Shop (event tickets, replacement wrist bands etc)
  • Meal Payments

Our Management Information System, known as Arbor, can be accessed by parents using a web browser or the Arbor App. Arbor allows us to send in app messages, emails and texts. It is important that you keep your email and telephone numbers updated so that you don't miss out on important information. 

Each person who is a Primary Guardian to your child will need to set up their own log in. For data protection purposes you will need to log in each time you use the app so please choose a password that you will remember.

The Arbor App can also be downloaded from various App Stores. Make sure you have notifications switched on for this app. We will also continue to use email and/or text where we feel that is more appropriate.

Guidance for the Arbor App can be found here: https://support.arbor-education.com/hc/en-us/sections/201716749-Parent-Portal-and-the-Arbor-App-as-a-parent

Due to data protection not all changes can be made in the app. However, it's really important if you see information that is not correct, that you contact the school office so that we can change it for you, you can do this by emailing [email protected]

 

ARBOR tips & tricks

 

In the App >

 

Paying for school Meals > 

  • On the main Arbor page, you can see your children’s accounts. You can also select the menu icon then click Payments

  • Click an account to see more information, or top up

  • Click the green button to top up the account by inputting your card details

  • Input the amount to top up, then click to pay

  • Next, you’ll be able to input your card details. Please note that you must use a Visa or Mastercard. 

  • Follow the onscreen prompts to complete the payment - additional authentication is sometimes required for payments

  • The minimum amount for card payments on meals is £2

 

To get to the School Shop > 

  • Click the Arbor icon at the bottom middle of your screen

  • Scroll all the way to the bottom of the page, and select School Shop

  • Make sure the name displayed at the top is the child you want to purchase the item for

  • Minimum school shop payment amounts are £1

 

To book clubs > 

  • To sign up for a club, click the menu icon at the bottom left of your screen. Select Clubs

  • You can then see a list of any clubs the child is currently a member of and any clubs that are currently open for them to join. 

  • Click on the club to open up that club’s information page. 

  • Click a club to access the Club Overview.

  • Click Register For This Club to sign up.

  • Next, select the period you would like to sign up for. 

  • Then click Next

  • Select the period you would like to sign up for, then click Next

  • On the next page, if no payment is required, you can simply sign up.

 

To sign up for and pay for trips >

  • To sign up for a trip, click the menu icon at the bottom left of your screen. Select Trips.

  • You will then be able to see all of your child’s upcoming trips, and trips they are eligible for.

  • Select the trip to reach the Trip Overview. Click the green button to sign up for the trip and pay if required.

  • On the next page, if no payment is required, you can simply sign up.

  • If it is a trip you have to pay for, you can input your card details to pay. 


To sign up for parents evening (Guardian consultations) >

  • On the main page, if we have a parents evening which is open for booking, you can select Guardian Consultations.

  • You can also use the menu. Click the menu icon at the bottom left of your screen, then select Guardian Consultations.

  • This will take you to the consultation page. You can see the dates you can book meeting slots within, and also see when you can book these slots until.

  • You can download a list of the meetings you have booked as a PDF by clicking on the green Download my meetings button.

  • To book a meeting, click the available meeting at the bottom of the screen.

  • Click on the Time slot drop-down and choose the time you would like to attend the consultation, and which Primary Guardians will be attending

  • You will be asked to confirm your choice and you'll be sent an email.