Data collection and data quality checking
As part of our response to the Covid-19 Pandemic, we aim to limit the use of paper communications to an absolute minimum. Our Management Information System, known as Arbor, can be accessed by parents using a web browser or the Arbor App. Arbor allows us to send in app messages, emails and texts. It is important that you keep your email and telephone numbers updated so that you don't miss out on important information.
Each person who is a Primary Guardian to your child will need to set up their own log in. For data protection purposes you will need to log in each time you use the app so please choose a password that you will remember.
The Arbor App can also be downloaded from various App Stores. Make sure you have notifications switched on for this app. We will also continue to use email and/or text where we feel that is more appropriate.
Guidance for the Arbor App can be found here: https://support.arbor-education.com/hc/en-us/sections/201716749-Parent-Portal-and-the-Arbor-App-as-a-parent
Due to data protection not all changes can be made in the app. However, it's really important if you see information that is not correct, that you contact the school office so that we can change it for you, you can do this by emailing [email protected]
As part of our response to the Covid-19 Pandemic, we are now a cashless office. This helps us to avoid the unnecessary movement of staff and children around the school delivering envelopes and reduces the touch points for our administration team. It also has the added benefit of making school administration much more streamlined. We are more than happy to support and guide parents who are new to using SCOPAY. Please feel welcome to call the school office during term time if you need help setting up or making a payment.
The SCOPAY system is easy to use. You can access SCOPAY online from your webbrowser: https://www.scopay.com/login.html
Some parents have found that the initial set up is easier to complete on a desktop or laptop, but once set up the SCOPAY app works really well for them.
The SCOPAY app is available to download on Android and iOS operating systems.
If you do not have a log in for SCOPAY pleas email [email protected] and we will be happy to provide one for you.
Parent FAQs for SCOPAY can be found here: https://www.scopay.com/faqs.html